This setup guide will help new users of RoadLog Office Advanced get set up and installed.
Overview of what is covered on this page:
Step 1. Make sure you have all the required parts
Step 2. Sign up for VDO RoadLog Office. Then return to Step 3 below.
Step 3. If you’re not already logged in, log into RoadLog Office and set up your company’s details including drivers and vehicles (Video available for Step 3).
Step 4. Log your company into your RoadLog ELD(s).
Step 5. Use RoadLog to manage driver logs.
Step 1. Make sure you have all the required parts
• Roadlog ELD plus (3290-20100101)
• Installation kit (Specific to your vehicle’s diagnostic port)
• Computer with internet connection
Step 2. Sign up for VDO RoadLog Office
Sign up for VDO RoadLog Office. Then return to Step 3 below.
Step 3. Log into RoadLog Office and set up your company
A video of the actions required in this step is available here: (click here if the embedded video does not work).
1. Use the credentials and link you received via email to log into the portal here:
2. The first screen you will see may ask you to select a new password (minimum 8 characters).
3. It is a good idea to become familiar with the contents of the Help guide, which is always found on the lower left of the page.
4. Follow the Setup Wizard to create Drivers and Vehicles
5. Assign your ELDs to your vehicles
a. Navigate to Fleet Administration -> Vehicles
b. Open a vehicle by clicking on the Eye icon
c. Click the empty field next to ELD
d. A box will open with a list of available ELDs. Click the one you intend to install in that vehicle (serial number is on the bottom of the Roadlog device on the white sticker) and press Select.
e. The box will close. To finish, press Save.
6. Set up Performance Monitoring configurations
Navigate to Performance Reporting > Overview and click on Configuration
Then, click the pencil icon next to one of your vehicles.
And enter appropriate values for your fleet.
Step 6. Log your company into your RoadLog ELD(s)
This step assumes hardware installation is complete. For information on hardware installation, click here.
a. Connect the power cable to RoadLog, if it is not already connected.
b. Wait while the system goes through its initial startup sequence. This may take a few minutes.
Note: If this step is slow, ensure that the vehicle is out in the open, where it has a clear view of the sky to easily identify its GPS position. This can be blocked inside of a garage.
c. If the screen is not already on, you may press the small white button under the left side of the screen to wake up the RoadLog device.
d. Start the vehicle. This ensures that the vehicle’s computer is on and available for calibration with RoadLog.
e. Press the Online Registration button while the vehicle is ON. Company login will be completed automatically.
f. Then, you will see a screen confirming the vehicle’s odometer. You can correct the value by applying an “offset” by pressing Yes, and entering the vehicles actual odometer reading.
Note: If you are in a location where cellular connectivity is unavailable for RoadLog, you may need to complete this step by pressing the Online Registration icon in another location, with stronger cellular coverage. The device will continually attempt to perform this step, even after notifying you that it failed, until the device eventually turns off.
Note: If RoadLog displays a screen that says “No Communication Established”, press OK, make sure the vehicle is running, then press “Vehicle Data”, and “Done”. If the vehicle is not running when “Vehicle Data” is pressed, you will need to repeat this step.
Note: If your vehicle is connected with the “Open wire”, you will have to select “Pulse Inputs”. This is not common, and is generally used only for older vehicles which do not have a diagnostic port. If you select this option by accident, your ELD will not detect vehicle motion, and driver’s logs will not be valid. In case this happens, you will need to call tech support for assistance.
Step 7. Use RoadLog to manage driver logs
The Fleet Manager should be familiar with the basic usage of the device:
1. A driver will log into the RoadLog ELD by entering the ID and password that were set up in the setup wizard, then following the prompts on the screen. Basic instructions on use of the RoadLog ELD are included with each RoadLog. Drivers should read the VDO RoadLog Quick Start Instructions, version 2.0 or higher.
a. Each driver must be trained to log in and log out whenever the driver enters or leaves the vehicle.
b. When the vehicle moves, the RoadLog automatically records Driving. When the vehicle comes to a stop for several minutes, the driver is automatically placed in On Duty (Not Driving). Other duty statuses (Off Duty, Sleeper Berth, etc) are only achieved by user interaction with the device.
Note: If a driver forgets to log out, that can be edited in the device. Refer to the “VDO RoadLog Quick Start Instructions”,
Note: Any time the vehicle is moved while a driver is logged in, RoadLog will assume that the person who is logged in is the driver, so, this person will be put On Duty. To avoid the potential for someone else to move the vehicle while another driver is logged in, the driver should log out when he exits the vehicle. Any movement over 5mph recorded with no driver logged in will be recorded under the “Unidentified Driver Account” (UDA), and will be proposed for acceptance to any drivers who log into that device afterwards.
c. Drivers must enter in their own shipping document numbers and trailer numbers, in order for those items to be included in their logs. Drivers must be trained to do this.
d. The data from RoadLog is updated on the portal every 1 minute, or whenever the driver changes his duty status.